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FIRST CALL INTAKE
Live Legal Intake

Every call answered. Every lead delivered in real time.

Marketing only works if someone answers. Our trained intake representatives handle inbound calls and email inquiries for your firm, ask the questions you care about using an attorney-approved script, and send qualified leads to your team the moment the conversation ends.

  • What you get
  • No missed opportunities
  • Consistent screening
  • Instant handoff
Results-focused

What you can expect

1

No missed opportunities

A real person answers, so prospects reach your firm instead of a competitor's.

2

Consistent screening

Scripts tailored to your practice areas and criteria, so your attorneys spend time on the right cases.

3

Instant handoff

Leads delivered by email, text or straight to your CRM in real time, while interest is highest.

What's included

Our Live Legal Intake & Lead Delivery services

  • Trained, courteous intake representatives
  • Custom intake scripts for each practice area
  • Phone and email inquiry coverage
  • Real-time lead delivery by your preferred method
  • Conflict and qualification questions
  • Call recording and notes for your team
  • Integration with your CRM or case management tools
  • Reporting on call volume and lead quality

The First Call difference

People first, always

Callers are often dealing with a stressful moment. Our representatives listen patiently, explain the process plainly and never give legal advice. We are not a law firm, and we do not guarantee outcomes.

About First Call Intake
Our process

How we work with your firm

  1. STEP 1

    We answer

    Inbound calls and email inquiries are handled by courteous, trained intake representatives.

  2. STEP 2

    We gather the facts

    Contact details and case information are collected using a consistent, attorney-approved process.

  3. STEP 3

    You get the lead

    Qualified leads are sent to your firm in real time so you can follow up while interest is highest.

FAQ

Live Legal Intake & Lead Delivery questions

Do your intake representatives give legal advice?+

Never. Our team gathers information and connects callers with your firm. Only your attorneys evaluate cases and give legal advice.

How are leads delivered?+

By the method your team prefers: email, text message or direct entry into your CRM or case management system, in real time.

Can you use our own intake questions?+

Yes. We build scripts around your criteria and practice areas, and update them whenever you need.

Get started

Talk to us about live legal intake & lead delivery

Tell us about your firm and goals. We'll follow up with a free, no-pressure review and recommendations.

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